Jan. 06
As a communications professional working on behalf of technology companies for nearly 30 years, I have witnessed the incredible impact technology has had on our craft. But technology is not without limitations and that very issue is front and center with generative AI.
Over the past year, more PR, communications and marketing leaders are turning to AI to create and push out content. And it’s not good for our industry, the company or the intended audience. In the end, we just look bad – and cannibalize our value. In fact, Google is now penalizing AI-generated content with it’s core algorithm update.
If AI is doing all of the writing, messaging, storytelling and narrating, why are we needed? We are creative strategists that are tapped for our ability to connect with different audiences often in very crowded markets with nuanced messaging. AI cannot replicate those skills and marketing and communications professionals shouldn’t fall into that trap. Can it help to get the creative juices following? Sure. But it is a jumpstart. Make no mistake, AI is here to stay and will shape the role of every profession but it can never replace creativity, relationship building and intuition.