FAIRFAX, Va. – Rivermine, the leading provider of automated telecom expense management (TEM) solutions, today announced it received a Strong Positive rating in Gartner’s MarketScope for Telecom Expense Management Worldwide report. Gartner invited 145 vendors providing TEM solutions from various geographies to participate in the MarketScope study, and chose 45 vendors for rating in the MarketScope.
According to the report from Gartner, “expenses related to telecommunications and business networks continue to be a key area for cost optimization. Businesses of all sizes benefit from using TEM applications or transferring the processes of managing telecom expenses to a growing number of capable providers. In 2008, Gartner witnessed a market still eager to reduce telecom expenses and shed costs related to the management of those expenses.”
“It is a tremendous honor to receive Gartner’s Strong Positive rating as, from my perspective, it is a direct result of Rivermine’s innovative wireline and mobile expense management solutions,” said Mark Logan, president and CEO, Rivermine. “Our high customer satisfaction scores are directly correlated to the significant amount of savings we delivered through our industry-leading products and services.”
Evaluation criteria for this MarketScope report included business model, customer experience, innovation, product/service, operations, and market responsiveness and track record. Authored by Eric Goodness, Phillip Redman, Elia San Miguel and Lisa Unden and published on June 22, 2009, the complete 2008 MarketScope for Telecom Expense Management report is available, compliments of Rivermine, at http://www.rivermine.com.
About Rivermine
Rivermine is a leading provider of automated, award-winning solutions that enable organizations to gain visibility into, and control over, their wireline and wireless telecom spend. More than 250 companies—including many Fortune 1000 corporations and large government agencies—have selected Rivermine to optimize their overall telecom environments and dramatically reduce costs. These patent-pending Telecom Expense Management (TEM) solutions automate the entire telecom lifecycle including contract sourcing, ordering, inventory management, invoice processing and auditing, wireless expense management and reporting/analytics. For more information, visit http://www.rivermine.com.